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Customer Contact Administrator – Electrical

Salary: £22,000–£28,000 (DOE) | Location: Banstead SM7 | Full-time, Permanent

NRT Building Services Group is looking for a proactive Customer Contact Administrator to support our Electrical team. You’ll handle calls and emails with residents, arranging and confirming appointments for electrical testing and maintenance within social housing.

Key Duties:

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Inbound/outbound resident calls

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Booking and confirming appointments

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Managing emails

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Mail merge letters

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Updating spreadsheets

What We’re Looking For:

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Organised, reliable, and punctual

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Strong communication and time management

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Confident using Outlook, Word & Excel

Benefits:

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£22k–£28k DOE

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26 days holiday + bank holidays

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Mon–Fri, office-based

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Free on-site parking

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Career growth opportunities