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Job Purpose
Create and optimise listings. Monitor KPIs, stock management and provide support to Ecommerce Manager.
Main Responsibilities
* Product Listings: Create and maintain product listings across Amazon, the company website, and additional marketplaces, ensuring accuracy and consistency.
* Optimisation: Enhance listings through improved imagery, keywords and A+ content to drive visibility, ranking and conversion.
* Performance Monitoring: Track reviews, rankings and conversion data, flagging insights and action points to relevant teams.
* Data-Driven Insight: Run and analyse reports on KPIs and forecasts, identifying new opportunities for growth.
* Regulatory Compliance: Collaborate with internal departments to ensure product information meets all relevant safety and compliance standards.
* Problem Solving: Troubleshoot technical or listing errors, open and manage support cases where required.
* Stock Management: Update product availability and liaise with warehouse teams to ensure accurate inventory levels.
* Communication: Build strong relationships with external stakeholders including marketplace managers and support teams.
Order Processing: Manage purchase orders and coordinate with both Amazon fulfilment centres and internal warehouse staff.
* Attention to detail (Essential)
* Ability to solve complex problems (Essential)
* Commercial awareness
* Data Driven