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Customer Service Assistant – Chesterfield

£26,400 + Bonus + 31 Days Holiday + Pension Hours: • Mon–Thu: 8:00am – 4:30pm • Fri: 8:30am – 3:30pm

Francesca’s Recruitment Ltd is recruiting a Customer Service Assistant for a global manufacturer of specialist concrete equipment. If you love helping customers, enjoy problem‑solving, and want a role with variety and progression, this is a brilliant opportunity to join a supportive, fast‑paced team.

What You’ll Be Doing

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Supporting customers with parts enquiries

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Giving product advice and technical information

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Processing orders, quotes, and invoices

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Coordinating dispatch and tracking backorders

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Keeping customers updated and building strong relationships

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Working with inventory to manage stock levels

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Identifying slow‑moving stock and supporting sales activity

What We’re Looking For

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Customer service or sales experience (automotive/heavy equipment ideal)

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Strong technical aptitude and willingness to learn

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Confident communicator with great people skills

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Organised, accurate, and proactive

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Comfortable using Microsoft Office; CRM/ERP experience a bonus

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Team player who thrives in a busy environment

Why Apply

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£26,400 salary

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Bonus scheme

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31 days holiday including bank holidays

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Pension

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Friendly, supportive team

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Global, well‑established brand

If you’re motivated, customer‑focused, and ready to grow your career, apply today.

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