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Role: Content Designer - Mobile App

Location: Leeds or Bristol, 2 days per week on site required

Duration: 6-months

Rate: Via Umbrella

We're hiring two experienced Content Designers to join a large digital transformation programme within a major financial services organisation. You'll be part of a talented Segments and Propositions team, shaping user journeys across mobile app experiences used by millions.

The Roles:

Role 1: Join the Premier Account squad, enhancing content journeys for high-value customers.

Role 2: Join the Roaming Quad, a dynamic team that supports various accounts as needed-perfect if you love variety and pace.

What You'll Do:

Collaborate with UX Designers, Researchers, Product Owners and Developers to ensure content is clear, concise, and user-focused.

Optimise journeys across the mobile app, guiding users from point A to B with ease.

Champion best practices in UX writing-not marketing-creating accessible, inclusive, and consistent content.

Tech Stack & Tools:

Figma

Jira & Confluence

Ideal Candidate:

A strong Content Designer with a solid UX focus (this is not a comms or marketing role).

Background in financial services or another highly regulated environment preferred.

Confident working autonomously and adapting across different squads.

Why Join?

You'll be joining a forward-thinking organisation that puts user experience at the heart of everything. With a strong design culture and investment in digital transformation, you'll have the freedom to shape meaningful content that impacts millions of users. This is a place where content design is valued, not as an add-on, but as a key part of the product team. You'll collaborate with some of the brightest minds in design, product, and tech - all while enjoying flexibility, autonomy, and the backing of a respected financial institution.

Candidates will ideally show evidence of the above in their CV to be considered please click the "apply" button.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive