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We’re currently looking for a Hire Controller for one of our clients based near Haywards Heath. This role is central to the day-to-day running of a hire desk, ensuring effective scheduling, high standards of customer service, and efficient deployment of our fleet across key service areas including sweepers, tankers, and CCTV units.

Job Specification

* Act as the first point of contact for customer bookings and enquiries via phone and email.

* Manage daily logistics, including preparing schedules for drivers and conducting end-of-day debriefs.

* Handle bookings with accuracy, ensuring clear and thorough instructions for field teams.

* Work closely with operations and finance to assist with invoicing, reporting, and administrative duties.

* Support ongoing operational safety, customer satisfaction, and team development initiatives.

* Provide support to the General Manager and team leader with various day-to-day tasks.

What We’re Looking For:

* Strong communication skills and confidence in dealing with customers and team members.

* High attention to detail and an organised, methodical approach to workload.

* A team player who can also work independently and manage time effectively.

* Competent with Microsoft Word and Excel; quick to learn internal systems.

* A proactive attitude and willingness to support training and improvement activities.

* Experience within transport, hire controlling and invoicing is essential

Please apply and one of our team will be in touch