Login to Apply

Account Manager

Location: Banbury
Hours: Monday to Friday, 08:30 – 17:00

Contract: Permanent

Are you passionate about building strong client relationships and delivering a first-class customer experience? An exciting opportunity has arisen for a Client Engagement Coordinator to join a dynamic and fast-growing organisation, where your coordination and communication skills will truly make a difference.

Key Responsibilities:

*

Support the Client Engagement Manager in providing a smooth and professional onboarding experience for new clients.

*

Maintain regular, proactive communication with clients throughout their journey.

*

Work closely with internal teams, including sales, operations, and technical departments, to ensure client requirements are met.

*

Organise and facilitate regular client review meetings.

*

Ensure client records are kept up to date and accurately maintained in internal systems.

*

Handle client queries and resolve issues promptly and effectively.

*

Assist with the development and delivery of client engagement strategies.

*

Prepare reports on client feedback, engagement trends, and key metrics.

What We’re Looking For:

*

Previous experience in a client-facing role, ideally within a service-based or technical environment.

*

Excellent verbal and written communication skills.

*

Strong organisational skills and the ability to manage multiple priorities.

*

A keen eye for detail and a proactive approach to problem-solving.

*

Confident using Microsoft Office and CRM systems.

*

A team player with a positive attitude and a willingness to learn.

This is a fantastic opportunity to join a company that truly values its people and is committed to your professional development. If you’re looking to take the next step in your career, we’d love to hear from you