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Tree Officer (Assistant Arboricultural Officer)

Location: Crawley
Contract Type: Full-time | Temporary
Salary: £15.18 per hour PAYE inclusive of Holiday | £19.14 per hour Umbrella
Hours: Monday to Friday Service Care Solutions are recruiting on behalf of a respected local authority client who are seeking a proactive and passionate Tree Officer to join their Neighbourhood Services team. If you have a strong background in arboriculture and are looking for a role that offers variety, autonomy, and the opportunity to make a visible difference in the community, we would love to hear from you.

The Role As a Tree Officer, you will support the Arboricultural Manager in managing the council’s diverse tree stock, ensuring public safety, maintaining healthy tree growth, and promoting sustainable urban tree planting. You will conduct inspections, co-ordinate maintenance work, support housing services with tree-related issues, and lead on tree planting initiatives across the borough.

Key Responsibilities Tree Inspection & Maintenance

Respond to public and internal enquiries, logging and updating service requests via CRM.
Conduct inspections of trees in public spaces and housing properties.
Prioritise and recommend tree surgery work; supervise contractors and in-house teams.
Ensure compliance with current British Standards and health and safety regulations.

Tree Planting & Environmental Stewardship

Co-ordinate annual tree planting programmes.
Identify suitable species and planting locations in collaboration with parks teams.
Oversee young tree aftercare, maintenance and health monitoring.

Administration & Record-Keeping

Update and maintain the Council’s tree database with inspection results and work schedules.
Assist with procurement and contract orders in line with council procedures.
Prepare written reports, respond to complaints, and provide technical advice as needed.
Candidate Requirements Essential:

Basic knowledge of tree biology, species ID, diseases, surgery techniques, and planting care.
National Certificate in Arboriculture (or working towards it).
Previous experience in arboriculture, tree inspection, or tree surgery.
Excellent communication, observation, and prioritisation skills.
Full UK driving licence and access to a vehicle.
Good IT literacy, including Microsoft Word and Excel.

Desirable:

HNC in Arboriculture or related qualification.
NPTC Units 38/39 (or equivalent climbing qualifications).
Knowledge of contract and database management.
Experience managing contractors or dealing with tree issues linked to planning.
Familiarity with handheld data-collection devices and CRM systems.
Personal Attributes
Passion for urban green spaces and environmental responsibility.
Confident, assertive, and able to work independently.
Strong customer care ethos and ability to handle high workloads calmly.
Physically capable and enthusiastic about on-site tasks.
Additional Information
Occasional early morning, evening, or weekend work may be required.
This role supports the Council’s commitment to health & safety, equalities, and environmental policies.
For more information on this position and to apply, contact Prakash today by emailing (url removed) or call (phone number removed)