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Your new company

We are seeking a Licencing Assistant to join a busy local authority team in Solihull. This role will predominantly focus on taxi licencing, supporting the smooth running of appointments and ensuring that all applications are processed efficiently.

Your new role

The position is based in a customer service centre, where you will handle a high volume of appointments, each lasting around 30 minutes. The work is fairly repetitive but requires consistency, accuracy, and a professional approach at all times. You will be the first point of contact for customers, meeting and greeting them, answering queries both in person and via email, and guiding them through the licencing process.
Key responsibilities include processing applications within the licencing department, inputting data accurately, and checking documents to ensure compliance.

What you'll need to succeed

We are looking for someone with excellent attention to detail and a commitment to delivering high-quality customer service. Strong IT skills are essential, particularly with Excel and spreadsheets, as you will be required to manage and maintain records with precision.

What you'll get in return

This is a temporary role for a minimum of 3 months with the possibility of an extension. The rate of pay for this job is £15.31 premium rate per hour, which is paid on a weekly basis. The role is fully onsite with parking available.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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