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Vehicle Technician/ Mechanic
Brand : MG
Salary - Negotiable on experience
Location - EMG Ipswich

Grainger Motor Group has officially been certified as a Great Place to Work for 2025.

The Role
We are seeking a qualified Vehicle Technician to join our team in Ipswich, and assist in providing a high quality and efficient vehicle service offering for our customers.

Required Skills and Experience

You will be a Level 3 qualified vehicle technician.
You will hold a full UK driving license and ideally have manufacturer experience.

In addition to your prior experience, you will be able to demonstrate the following skills:

* Excellent problem solving skills and strong attention to detail

* A strong customer service focus with the ability to communicate technical information to a non-technical audience

* Outstanding organisation and time management skills with the ability to work to deadlines

What We Offer

* Competitive salary with commission (depending on skills & experience)

* Career development opportunities and manufacturer training (including EV/Hybrid)

* Health & Well-Being Service

* Staff discount across EMG Motor Group

* Staff events and recognition programmes

* Full-time permanent contract with structured shifts

* Day shifts

* Overtime opportunities

* Paid holidays

Responsibilities

* Complete scheduled vehicle servicing in line with manufacturer guidelines

* Undertake diagnostic activities to identify causes and solutions for customer vehicle issues

* Conduct electronic visual health checks (EVHC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers

* Liaise directly with customers and service advisors, providing outstanding customer service

* Ensure vehicle servicing activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements

* Participate in on-going training and development to ensure product and service knowledge is up to date

* Contribute to local and companywide process improvements and innovations

* Mentor and provide guidance to apprentice technicians, where applicable

If you are interested, please apply now, we look forward to receiving your CV