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Credit Controller | Group Finance Function

Lifestyle Brand
Permanent | Hybrid | 2 days in
Manchester
Up to £32,000 + fantastic benefits + Bonus

The role

We're looking for an experienced Credit Controller to join a well-established Group finance team, supporting the business through effective, accurate and commercially minded credit control.

This role plays a key part in managing customer relationships, protecting cash flow and supporting order release acting as a trusted interface between the business and its customers. You'll manage your own ledger, work closely with internal stakeholders, and take real ownership of outcomes.

It's a fast-paced environment that suits someone organised, resilient and confident, with a strong sense of responsibility and pride in doing things properly.

What you'll be responsible for

Managing outstanding sales balances through proactive customer contact and relationship building

Ensuring timely payments and negotiating repayment plans where required

Authorising orders in line with credit limits and risk appetite

Reviewing new customer applications, assessing creditworthiness and setting limits and terms

Monitoring and reviewing credit limits in line with credit agencies and insurers

Reconciling customer accounts and accurately allocating payments

Managing overdue accounts through structured collection processes, escalating where necessary

Handling dispute management end-to-end with a "right first time" approach

Working to agreed monthly cash collection targets and reconciling daily cash

Keeping knowledge of best practice and business performance up to date

What we're looking for

Proven experience in a Credit Control role

Comfortable managing your own ledger and prioritising workload

Experience with self-billing and high-volume transactions

Confident making a high volume of calls and working to deadlines

Strong dispute resolution skills with a commercial, solutions-focused mindset

Numerate, with the ability to understand and explain financial information clearly

Strong Excel skills (advanced reporting capability an advantage)

ICM qualification or studying towards preferred, but not essential

How you'll work

This is a role for someone who:

Takes ownership and sees things through

Builds strong internal and external relationships

Communicates clearly and openly

Is resilient, organised and calm under pressure

Brings a positive, can-do attitude to their work

Enjoys being part of a collaborative, values-led team

Why join?

A business with clear values and high standards

Strong focus on relationships, integrity and doing the right thing

Supportive finance team with shared goals

Opportunity to develop and grow within a Group environment

A role where your work genuinely makes a difference to the business

BH35226