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Account Manager
Location: London, Reading or Staffordshire (Hybrid)

Benefits: £40,000 - £50,000 + Double OTE and more

We are looking for an Account Manager to join an exciting IT Services organisation. This is all about building long-term relationships and helping customers get real value from the cloud-based technologies provided.

It's a role for someone who's proactive, commercially minded, and great at working cross-functionally. You'll need to balance growing existing accounts with making sure clients are consistently supported and engaged - and that they're always seen as easy to do business with.

We are looking for individuals that have good experience within an MSP environment.

What you'll be doing:

Drive revenue growth and profitability across key client accounts.
Develop and execute structured account plans with clear short- and long-term objectives.
Lead cross-functional teams to identify opportunities and expand client engagement.
Maintain a strong understanding of client needs to support retention and uncover new business opportunities.
Build trusted relationships with key stakeholders, delivering value-driven solutions aligned with client goals.
Execute targeted campaigns and respond proactively to customer insights or churn indicators.
Collaborate with internal teams across Customer Success, Product, and Solutions to ensure satisfaction, retention, and achievement of commercial targets.

What you'll need:

Strong background in account management or B2B sales, ideally in the MSP space.
Experience working with SME or complex clients.
A commercial mindset with a focus on delivering value - not just hitting sales targets.
Confident communicator who can engage at all levels, including C-suite.
Able to juggle multiple priorities and keep everything moving without dropping the ball.
Comfortable using CRM tools (Salesforce, HubSpot, etc.) and MS Office.
You'll need to be someone who takes ownership and genuinely cares about customer outcomes.

What's on offer:

A competitive base salary and uncapped commission structure.
The chance to work in a high-growth environment with lots of autonomy.
Supportive team culture and the opportunity to really make your mark.

If you enjoy building strong relationships, solving problems, and growing accounts with a long-term mindset, I'd love to hear from you