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Are you passionate about delivering exceptional customer service and looking for a new challenge? Our client is seeking a Customer Service Administrator: to join their dynamic team in Manchester. This role is perfect for someone who thrives in a fast-paced environment and is eager to contribute to a company renowned for its outstanding customer experiences in the property sector.

This exciting role offers a competitive salary of £26,000, along with a generous holiday allowance and the added perk of having your birthday off. You'll be based in a new city centre office in Manchester, working Monday to Friday, 9.00am to 5.30pm. The company also offers wellness support and a pension scheme to ensure you feel valued and supported.

Our client is a leading name in the property sector, dedicated to creating memorable customer experiences. With a culture that celebrates success and encourages professional growth, the company provides an environment where employees can thrive and make a real impact.

The Customer Service Administrator:

Support various teams with administrative tasks and customer calls.
Build and maintain positive relationships with associates and customers.
Achieve set targets and exceed KPIs.
Take ownership of their territory, identifying and resolving issues.
Manage mailboxes, run reports, send contracts, and handle invoices.
Attend meetings and collaborate with sales, customer service, and business development teams.
Serve as a dedicated point of contact for panel companies, referrers, and customers.Package and Benefits:

The Customer Service Administrator will enjoy:

An annual salary of £26,000.
Generous holiday allowance plus your birthday and bank holidays off.
Wellness support and a pension scheme.
Potential to work from home.
Staff engagement activities and an annual awards ceremony.The Customer Service Administrator: Agent will have:

Proven problem-solving skills and the ability to take control of situations.
Excellent time management and multitasking abilities.
Strong communication and customer service skills.
Technical proficiency across various system platforms and software applications.
The ability to work independently and motivate others.
A solid understanding of business and marketing principles.If you're an experienced Customer Service Administrator, Business Development Executive, Customer Support Specialist, Client Relations Manager, or Customer Experience Coordinator, this Senior Business & Customer Support Agent role could be your next career move. Your skills and experience could be a perfect fit for this exciting opportunity.

Alternatively please call Jenni on (phone number removed) for more information

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