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We are proud to be partnering with a well-established social housing provider in East London that has been supporting and empowering people affected by homelessness.

We’re recruiting on their behalf for a Team Leader to join their Youth Support Team on a permanent, full-time basis (40 hours per week). There is an expectation to work 1 weekend per month.

This is a vital management role focused on safeguarding and supporting vulnerable young people—particularly 16-17-year-olds—in a hostel environment. If you’re passionate about making a difference in the lives of young people and have a strong background in frontline support services, we’d love to hear from you.

Key Responsibilities:

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Lead, supervise and support a team of frontline staff, delivering coaching, best practice guidance and performance appraisals.

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Oversee referrals and manage resident records, ensuring smooth inductions and high-quality service delivery.

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Promote diversity, inclusion and equal opportunities in all aspects of service.

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Identify and mitigate risks, recognising symptoms and referring to specialist services where necessary.

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Ensure accommodation meets health and safety standards and escalate any issues promptly.

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Support young people to access benefits and manage their finances, in line with policy and procedures.

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Engage positively with residents, even in challenging situations, promoting healthy relationships and appropriate behaviours.

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Respond to and escalate incidents, anti-social behaviour, and safeguarding concerns appropriately.

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Work in close partnership with Housing Officers and landlords to ensure seamless housing management support.

What We’re Looking For:

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Experience supporting vulnerable young people in a hostel or similar setting.

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Strong leadership skills with the ability to motivate and manage a team.

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Understanding of trauma-informed and psychologically informed practice.

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Working knowledge of safeguarding procedures, child protection frameworks and risk management.

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Familiarity with Health & Safety policies including lone working protocols.

Additional Information:

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Enhanced DBS check required.

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Applicants must have the right to work in the UK—we are unable to offer sponsorship