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Team Leader – Adult Social Care Services
Location: Hetton-Le-Hole
Salary: £13.44hr
Hours: Full time, flexible shift patterns (including evenings, weekends, and bank holidays)
Reports to: Service Manager
Accountable to: Regional Director

Are you ready to take the next step in your care career? Are you passionate about delivering high-quality, person-centred support and leading by example? If so, we want to hear from you!

Our client is looking for a dedicated and inspiring Team Leader to join our compassionate, skilled, and proactive care team. We’re a values-driven organisation committed to supporting individuals to live enriched, fulfilling lives in a safe and empowering environment.

About the Role:

As a Team Leader, you’ll support the day-to-day running of the service, working closely with the Service Manager to ensure the highest standards of care and support. You’ll guide and develop Support Workers, encourage independence and meaningful outcomes for those we support, and ensure safe and responsive service delivery at all times.

You’ll lead by example—motivating your team to be proactive, person-centred, and fully aligned with our clients values:
Supportive – Willing – Advocate – Needs-led – Trusting – Open – Non-judgemental

Key Responsibilities:

* Lead shifts, mentor staff and support the delivery of high-quality care

* Oversee recruitment, induction, training, and ongoing staff development

* Support with rota management, supervisions, and appraisals

* Promote person-centred planning and goal setting for all service users

* Ensure compliance with safeguarding procedures and regulatory requirements

* Monitor quality standards, risk assessments, and health & safety

* Act as a positive role model and advocate for individuals using our services

* Liaise effectively with external professionals and families

* Deputise for the Assistant or Service Manager when required

What We’re Looking For:

Essential:

* Minimum of 2 years’ experience in health and social care

* Health and Social Care qualification (Level 2 or above)

* Strong team leadership and people management skills

* Excellent communication, organisation, and problem-solving abilities

* Intermediate IT literacy

* Passion for delivering person-centred care

* A flexible, can-do attitude

Desirable:

* Level 3 Health and Social Care qualification

* Experience leading a team in a care environment

* Full UK driving licence

* Advanced IT skills

What We Offer:

* Career progression and professional development opportunities

* Ongoing training and access to nationally recognised qualifications

* Supportive management and peer network

* A positive and inclusive workplace culture

* Access to employee wellbeing resources

* Competitive salary and benefits package

Apply today and become part of our clients team