Facilities Helpdesk Administrator

Stoke, Staffordshire
Apply Now

We’re looking for an experienced facilities coordinator who will liaison with our team and the Facility Manager (FM) onsite.

The role exists to support day-to-day facilities management, coordinate planned and reactive maintenance, and provide a high standard of service for employees, contractors, and visitors.

Main duties and responsibilities

* Accurate data input into Maximo (in house CAFM system)

* Maintain and update clients CAFM system

* Provide professional and welcoming reception services to visitors and staff

* Manage visitor registration and escort procedures

* Handle mail and package distribution

* Maintain reception area presentation and organisation

* Provide information about office amenities and services

* Monitor and review ongoing works

* Run weekly and monthly reports.

* Communicate efficiently daily with 3rd Party Suppliers and our clients

* Maintaining and updating suppliers’ information and customer records

* Composing and preparing materials and coordinating schedules for engineers and subcontractors

* Arranging subcontractor PPM visits

* Working with the Contract Manager (CM) for quotes/extra works

* Assist the CM with day-to-day building operations and maintenance

Knowledge, skills & experience

* Must have 3+ years’ experience within maintenance or property management

* Basic knowledge of building systems and maintenance procedures

* Professional appearance and demeanour for front-facing responsibilities

* Shows an enthusiastic approach with the ability to use own initiate to solving problems.

* Strong organisational skills and ability to handle multiple tasks in a fast-paced environment

* Proficient in Microsoft packages.

* Excellent attention to detail

* Reasonable working knowledge of Facilities processes and practices

* Experience of working with any of the following systems would be desirable: Maximo, Aqua Adept, Nimbus, Contractor Management Package, or Post System

Job Info
CV-Library logo
Job Title:
Facilities Helpdesk Administrator
Company:
CV-Library
Location:
Stoke, Staffordshire
Salary:
£26000 - £29000 Per annum Training + Progression
Posted:
Sep 16th 2025
Closes:
Oct 17th 2025
Sector:
Administration
Contract:
Permanent
Hours:
Full Time
Fresh Jobs
Welcome to Fresh Jobs the place to find the freshest job vacancies and career advice.

© Copyright 2025 | All Rights Reserved Fresh Jobs