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Job Title: Paralegal/Legal Secretary
Department: Property
Location: Coventry
Reporting to: Head of Department

Full-time, 35 hours per week
Based - Coventry office (fully office based)
Competitive salary plus benefits

Job Purpose
To provide comprehensive administrative and paralegal support to a busy Property Department.
To work in accordance with the Office Manual and to act at all times in an appropriate manner as an employee of a professional practice.
Key Responsibilities
Providing conveyancing quotes
Opening new files
Dealing with client enquiries and queries over the telephone and in person, and providing updates to clients and estate agents
Keep up to date with prospective clients
Setting up files for completion
To progress files through to post-completion, file closing and progressing to archive
Undertaking dictation
To scan, maintain and prepare full attendance notes
Obtaining correct documentation for Anti Money Laundering purposes
Updating LMS and Lender Exchange
Submitting registrations and dealing with requisitions
Work within the framework of CQS
Scanning post and allocating to fee earners electronically and onto physical files
Dealing with client and office ledgers
To undertake general administration tasks
To attend Property Department meetings and Firm wide meetings
To proficiently use the Firm's case management system
Updating estate agents and brokers
First point of contact for incoming calls
To undertake any reasonable instructions made by Directors, Department Heads, Line Manager or Fee Earners.
Knowledge and Experience
Minimum of 6 months experience working within a Residential Conveyancing department
Sound understanding of the conveyancing process
Knowledge of LMS and Lender Exchange
Knowledge of Land Registry
Excellent client care