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Credit Control Manager - Professional Services (Legal)

We are excited to announce that we're partnering with a highly reputable professional services firm in Birmingham City Centre to recruit a Credit Manager into their established finance team. This is a senior leadership role with genuine scope to influence business performance, shape operational strategy, and lead a high-performing team.

The firm is known for its commitment to excellence, innovation, and a collaborative working culture. Operating within the legal sector, they support a wide range of high-profile clients and maintain a strong commercial focus across all departments. This role sits at the heart of the finance function and will be instrumental in driving cashflow performance, minimising financial risk, and supporting wider business objectives.

While experience in legal is highly desirable, the business welcomes applications from candidates with a background in professional services who bring strong stakeholder management and a strategic mindset to credit operations.

Key Responsibilities:

Lead, manage and develop the credit control team
Design and implement credit policies and procedures aligned with business objectives
Assess client creditworthiness and set appropriate limits and terms
Monitor aged debt and bad debt provision, managing escalations and driving resolution
Oversee accounts receivable processes including reconciliations and credit notes
Forecast short/medium-term cashflow and report to senior leadership
Collaborate with legal, finance, and operational teams to resolve disputes and reduce risk
Drive system and process improvements across the credit function
Act as the key contact for external recovery agencies and auditors

Candidate Attributes and Skills:

Proven experience in credit management within legal or professional services
CICM qualification (or equivalent) desirable
Strong understanding of credit control systems (e.g. SAP)
Excellent leadership and stakeholder management skills
Commercially aware with a proactive approach to problem-solving
High attention to detail and strong organisational skills
Comfortable working to tight deadlines and managing competing priorities

Benefits:

Opportunity to lead a high-profile credit function within a respected firm
Exposure to senior stakeholders across legal, finance, and operations
Strong professional development potential
Competitive package with flexible benefits
Hybrid working options availableThis is a fantastic opportunity for an experienced credit leader to make a genuine impact, shaping the future of the credit function and contributing to the wider success of the business.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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