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Description

Our local government clients in Cardiff, South Glamorgan, are seeking a Mobile Cleaner to be Responsible for delivering high-quality cleaning services across communal areas within designated homes throughout the City of Cardiff. These homes include Community Living schemes, homeless hostels, high-rise buildings, and low-rise blocks of flats. To ensure all communal spaces remain consistently well-maintained, contributing toward a safe and clean environment for residents, and for residents to remain at the centre of this role and have a genuine desire to make a positive difference by maintaining high standards of cleanliness and providing excellent customer service.

Responsibilities

To deliver a high-quality cleaning service across multiple homes in Cardiff, ensuring safe and clean environments for residents, staff, and visitors. To work flexibly across designated locations and contribute to the overall performance and reputation of the Estate Services team. To always provide excellent customer service, ensuring that our residents are at the centre of everything, and to be motivated to make a positive difference in their living environment. To take full responsibility for assigned cleaning tasks across communal areas, foyers, lifts, stairwells, and external spaces, maintaining cleanliness to agreed standards and service level agreements.

Qualifications – Essential

GCSE Grade (or equivalent) in English Language and Mathematics.

NVQ level qualification or equivalent experience

Must hold a Driving Licence

Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM.

Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate:

Demonstrates literacy & numeracy skills

Willingness to undertake training when required

Understanding of cleaning issues

Appreciation of Health & Safety matters

Knowledge of powered cleaning tools and cleaning materials

Experience in general cleaning operations

Good communication skills

Ability to complete cleaning tasks to the desired standard

Able to work independently/unsupervised or as part of a team and respond to emergencies within the service.

Experience of working in a domestic or cleaning environment.

Experience of working with customers.

Experience in the use of industrial cleaning equipment.

Self-motivated

To maintain confidentiality

Commitment to supporting the principles and practices of Equal Opportunities

Good customer care & communication skills

Able to respond effectively to changing priorities and short deadlines

Out-of-hours working

Full and valid driving licence, as you will be required to drive a vehicle between sites in a Council vehicle

Compliance Requirements

2 Years References

Enhanced DBS & barred list check (Child)

Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process.

Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace