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Ward Administrator

Ashford & Canterbury
6-Month Fixed Term Contract | £13.11 – £13.98 per hour

We are recruiting a Ward Administrator to support ward teams across Ashford and Canterbury on a 6-month fixed term contract. This is a key administrative role within a healthcare setting, supporting clinical and management teams to ensure the smooth day-to-day running of the wards and an excellent experience for patients.

About the Role

You will provide high-quality clerical and administrative support within the ward environment, working closely with nurses, consultants, managers and support services. The role plays a vital part in patient admissions and discharges, maintaining accurate medical records, and delivering outstanding customer service.

Key Responsibilities

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Provide administrative support to ward management, clinical and nursing teams

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Accurately record patient admissions, discharges and treatment information on hospital systems

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Prepare, organise, scan and maintain patient notes and documentation

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Liaise with clinical, finance, bookings, reception and external colleagues to support smooth hospital operations

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Prepare admission packs and ensure patient notes are available prior to admission

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Assist with bed planning, rotas, stock ordering and ward supplies

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Answer telephone and email enquiries professionally, showing tact, empathy and discretion

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Support audits, reports, inspections and quality accreditations

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Assist with general administrative duties to support the efficient running of the ward

What We’re Looking For

Essential:

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Experience working in a busy administrative role, ideally within a healthcare environment

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Excellent organisational, communication and customer service skills

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Strong attention to detail and ability to meet deadlines

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Understanding of patient confidentiality and information governance

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Professional and confident telephone manner

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Ability to work under pressure and as part of a team

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Ability to travel between Ashford and Canterbury sites

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Right to work in the UK

Desirable:

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Previous experience in a ward administrator or similar healthcare role

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Experience using healthcare systems

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Knowledge of Microsoft Word, Excel and Outlook

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Experience with rotas, audits or stock takes

Equality & Safety

We are committed to equality of opportunity and providing a safe, inclusive and respectful working environment for all employees and patients