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Customer Service Executive
Location: Hybrid – 2 days from home, 3 days in-office, Following probation Salary: £26,500 plus a 5% bonus – OTE £27825
Plus fantastic benefits which include the following

Hybrid working – 2 days remote after probation
6% pension contribution
Employee car scheme – Drive a fully insured brand-new car for just £200/month (you can add family members also)
Gym memberships & well-being hours
25-30 days holiday (based on service)
Enhanced maternity, paternity & premature baby leave
Learning & development opportunities
Plus, many more amazing benefits  
Hours: Monday to Friday, 37.5 hours per week (flexible between 8 AM – 6 PM)
 
Dynamite Recruitment is proud to be supporting an award-winning business in their search for talented people to join their business !
We are currently recruiting for an exciting Customer Service Executive position with a leading, well-established business. This is a fantastic opportunity for someone with a background in telephone-based customer service who’s looking to develop their career in a dynamic and supportive environment.
 
What you’ll be doing:
As a Customer Service Executive, you will be :

Assisting customers over the phone and by email with a wide range of enquiries
Managing client accounts and building lasting relationships
Following enquiries through from initial contact to resolution
Handling complaints in a professional and empathetic manner
Working with internal departments and third parties to support customer needs
Completing a range of administrative tasks and call handling duties  
What we’re looking for:

Previous telephone-based customer service or call centre experience
Strong communication and interpersonal skills
Ability to multitask and work under pressure
Great attention to detail and solid admin skills
Proficiency in Microsoft Office, especially Outlook and Excel  
If you’re passionate about delivering excellent service and want to work in a vibrant, people-focused team, we’d love to hear from you!
? For more information or a confidential chat, contact Fran Curtis at Dynamite Recruitment on (phone number removed), or simply apply now and we’ll be in touch.

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