Customer Service Administrator

Southampton, Hampshire
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Join a fast-paced logistics and distribution team as a Customer Service Administrator, supporting the smooth flow of orders to major clients. This role is ideal for someone with strong organisational skills, keen attention to detail, and a proactive approach to coordination.
 
What’s on Offer? 

Job type: 6-month Fixed Term Contract
Location: Bordon
Salary: £24,500 - £25,000p/a depending on experience
Hours: Full time, Monday to Friday
Benefits: Enhanced holiday entitlement, modern and high-end offices, free snacks and refreshments + moreKey Responsibilities:

Process customer orders accurately and ensure timely dispatch
Coordinate stock movements and resolve stock issues
Manage daily admin tasks and monitor shared inboxes
Liaise with delivery partners and book shipments using online systems
Prepare delivery documents, labels, and basic customs paperwork
Support product setup, including packaging details and stock planning
Communicate with internal teams to ensure smooth order handling
Follow customer instructions and update systems with order info
Handle customer queries and resolve delivery issues
Provide admin support to the team and maintain a tidy work areaSkills, Experience, and Training Requirements:

Strong attention to detail and time management
Ability to work under pressure and meet strict deadlines
Confident communicator (written and verbal)
Organised and numerate with a practical, solutions-focused approach
Able to manage multiple tasks and changing priorities
Comfortable working with MS Office applications; SAP experience beneficial
A team player with a proactive mindset and planning capability
Previous customer service experience would be advantageousHow to Apply:

If you thrive in a busy environment and are ready to hit the ground running, we would love to hear from you. Apply now with your CV.

If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies

Job Info
CV-Library logo
Job Title:
Customer Service Administrator
Company:
CV-Library
Location:
Southampton, Hampshire
Salary:
£24500 - £25000 Per annum
Posted:
Jun 13th 2025
Closes:
Jul 14th 2025
Sector:
Administration
Contract:
Contract
Hours:
Full Time
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