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JOB: Housekeeping Supervisor

Location: Bournemouth

Salary: £27,123.2 for a 40 hour per week contract, overtime paid

Benefits:

A wide range of employee benefits and personalised training and development plans ensure that you feel valued and love where you work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

Our client a beautiful 4 star hotel in Bournemouth has an opportunity for a Housekeeping Supervisor to join them.

As a Housekeeping Supervisor you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are:

* Impact all assigned bedrooms, suites and public areas to ensure furnishings guest rooms/suites, equipment, linens and public areas are clean and in good repair to meet guest satisfaction.

* Provide mentoring coaching and regular feedback to help manage conflict and improve employee performance

* Ensure that all guest lost property is reported and recorded using the hotels specific procedures

* Routinely perform all housekeeping duties including making beds, vacuuming and cleaning guest bedroom/suites Public areas to ensure guest satisfaction.

* Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.

* Carry out special needs and requests of the guests VIP and repeat visitors.

* Assist in the controlling of all consumables ensuring sufficient stock to service the business when required.

* To have knowledge of ordering and controlling of all hotel and supplied linen stock.

* To be able to order all cleaning materials and chemicals for hotel keeping costs in line with the budget when required.

* Support day to day staffing requirements in the absence of the Housekeeping manager.

As a housekeeping supervisor you play a pivotal role in ensuring the guests have a lovely stay and great experience.

If you are a housekeeping supervisor or housekeeper who is looking for their next step then please get in touch as our client is offering immediate interviews.

Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union.

From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy.

Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination