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Our client is a well-established, family-run textile merchants based in Southend-on-Sea supplying bespoke tailoring to the fashion and theatre/film industries.

They are looking for a Sales Administrator to join their close-knit team. This role is a great opportunity for a motivated and enthusiastic team player who is ready to learn and work hard.

Day-to-day responsibilities include:

* Receive incoming calls and e-mails from customers dealing with enquiries, quotations and orders

* Accurately process orders onto our inhouse system in a timely fashion

* Allocate stock for orders

* Liaise directly with the customers by telephone and e-mail, ensuring quality customer service in every situation

* Work closely with colleagues in the Sales team and in the Warehouse to ensure customer orders are processed correctly and efficiently

* General administrative duties as required

The ideal candidate will:

* Have worked in a sales/merchanting environment previously with experience and understanding of stock allocation

* Ideally have textile and/or tailoring knowledge

* Have strong IT skills including proficient knowledge of Outlook and other Microsoft programs

* Have strong communication skills

* Be well organised and able to work both independently and as part of team

* Be open to learning how to use new software (full training will be provided)

Monday to Friday, 9am to 5pm, office based only, no hybrid