Customer Service & Order Processing Specialist

Liverpool, Merseyside
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Join Our Client as a Customer Service & Order Processor!

Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, detail-driven environment? If so, this could be the perfect opportunity for you! Our client, a well-established company based in Liverpool, is looking for a proactive and enthusiastic Customer Service and Order Processor to join their dynamic team.

Location: Liverpool

Type: Permanent

Salary:25k per annum

Schedule: Monday to Friday

What You'll Be Doing:

Be the first point of contact for customer queries via phone and email
Coordinate safe returns and manage carrier-related queries
Provide accurate pricing and professional written quotes
Keep customers updated on delivery schedules and product availability
Recommend products and offer basic technical support
Input sales orders and liaise with carriers to ensure timely deliveries
Maintain accurate customer records using the CRM system
Support general office tasks including filing, posting, etcThe ideal candidate will bring

Excellent communication skills and a friendly, professional telephone manner
Confidence using Microsoft Office (Word, Excel, Outlook)
Strong attention to detail and the ability to multitask
Experience with Microsoft Business Central (a bonus, not essential!)Don't miss out - apply today and take the next step in your career!

Adecco Branch: Liverpool Adecco Retail Branch

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Job Info
Adecco logo
Job Title:
Customer Service & Order Processing Specialist
Company:
Adecco
Location:
Liverpool, Merseyside
Salary:
£25000 Per annum holidays
Posted:
Aug 28th 2025
Closes:
Sep 28th 2025
Sector:
Manufacturing & Surveying
Contract:
Permanent
Hours:
Full Time
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