Login to Apply

Are you an experienced Field Service Engineer with strong electrical and mechanical skills? Do you enjoy working on cutting-edge automation systems and providing excellent customer service? If so, we'd love to hear from you.

About the Role

We are seeking a skilled and motivated Field Service Engineer to join our Service team. You will be responsible for performing routine maintenance, breakdown response, retrofits, and small project work at customer sites across the UK and internationally.

You'll be the face of our service team, providing technical support, site commissioning, and hands-on problem solving-always ensuring safety standards and customer satisfaction are maintained.

Shift Patter - Monday to Friday - 8am - 4:30pm

Key Responsibilities

Perform routine service, preventive maintenance, and urgent repairs.

Conduct retrofits and support commissioning and small-scale project execution.

Troubleshoot and resolve technical issues on-site.

Document service work according to company standards.

Support hyper care activities and site management duties.

Liaise professionally with customers and internal stakeholders.

Participate in an on-call rotation for after-hours support (UK-based).

Deliver training to internal teams and customer staff.

Key Skills and Experience

Electrical qualifications (18th Edition).

Mechanical aptitude and practical hands-on experience.

PLC knowledge (basic to advanced).

Excellent communication and customer service skills.

IT proficiency (Word, Excel, Email).

Strong time management and planning ability.

Health and safety awareness and compliance.

Willingness and flexibility to travel frequently and stay away from home.

Desirable Attributes

A proactive problem solver with attention to detail.

Able to adapt to dynamic environments and multiple stakeholder demands.

Passionate about continuous improvement and delivering world-class service.

What We Offer

Opportunities for international travel and career development.

Exposure to innovative technology in the automation sector.

Supportive team culture and professional development initiatives.

Ready to make an impact? Apply now to join a fast-paced, customer-focused engineering team.

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy