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Trade Plan Operations Manager

Welwyn Garden City - 3 days per week onsite (Hybrid)
12-month PAYE Contract | £50,000-£55,000

We are seeking a proactive Trade Plan Operations Manager to join a central Trade Planning team at a leading national retailer. This is a fast-paced, high-impact role with exposure to a broad range of stakeholders, including Director-level. You will play a key role in optimising SOPs and operational processes, coordinating planograms and in-store events, and ensuring smooth delivery across multiple areas of the business.

About the role

On a daily basis, you will:

Review, document, and optimise standard operating procedures (SOPs) and processes to improve efficiency
Coordinate in-store events and planograms, working closely with buyers and operational teams
Apply expertise in space and range merchandising to support operational and strategic planning
Develop and implement training processes for new starters
Oversee checkouts and till toppers space management
Lead floorplan audits, proof of concept projects, and master database creation
Maintain accurate filing, reporting, and process documentation
Identify automation and reporting opportunities to improve efficiency
Collaborate with a broad range of stakeholders, from operational teams up to Directors
Thrive in a fast-paced, ever-changing environment, juggling multiple prioritiesWhat we're looking for

Retail background essential, with experience in space and range merchandising
Proven project management experience
Strong stakeholder management skills, confident engaging at all levels
Self-starter, able to take a brief and run with it
Comfortable multitasking and adapting to changing priorities
Analytical, organised, and detail-oriented, with a focus on process optimisation and reportingWhy this role?

Work as part of a central Trade Planning team, supporting strategic commercial operations
Lead high-profile operational projects that impact multiple areas of the business
Hybrid working with 3 days per week on-site in Welwyn Garden City
Opportunity to shape operational processes, drive efficiencies, and coordinate key in-store activities
Build relationships across the business, from operational teams to Director-level stakeholders

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you