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RTA Litigated Recovery Handler / Litigation Executive

UK - Hybrid working available (role dependent)

An exciting opportunity has arisen for an experienced RTA Litigated Recovery Handler / Litigation Executive to join a well-established and growing organisation.

This role involves managing a high-volume caseload of litigated recovery matters, delivering robust and high-quality claims handling with a strong commercial focus on maximising recoveries within agreed timescales. You will play a key part in supporting team performance and contributing to the overall success of the business.

The Role

You will take ownership of your own caseload, progressing matters efficiently while providing an excellent standard of service to clients and stakeholders.

Key responsibilities include:

Managing a high-volume caseload of litigated RTA recovery files in line with internal procedures and best practice

Ensuring the case management system is fully updated and accurately maintained at all times

Using all appropriate communication methods to progress cases proactively

Providing professional, timely and practical advice to clients, with regular contact and expectation management

Taking a commercial and pragmatic approach to negotiations and settlement

Supporting the team to achieve and exceed targets (including recoveries and lifecycles) without compromising quality

Liaising effectively with sources, experts, insurers and third parties

Thriving in a target-driven environment

Undertaking any other reasonable tasks required by the business

Experience & Knowledge

Previous experience in a customer-facing or stakeholder-focused role

Experience managing your own caseload of RTA litigated recovery or ULR claims, or hands-on experience supporting such matters

Knowledge of liability issues, including the Road Traffic Act and Article 75

Strong negotiation and communication skills

Confident working with a case management system and MS Office

Excellent organisation and attention to detail

A strong commitment to delivering a high-quality service

What's on Offer

25 days' annual leave plus bank holidays (or day in lieu)

Hybrid working model (role dependent)

2 paid volunteering days per year

Matched charity giving up to £250

Health cash plan (including dental, physio and optical)

Digital wellbeing tools, fitness content and health assessments

Discounts and cashback on shopping and travel

Life assurance (4x salary)

Pension scheme

Funded professional and role-related training

Wellbeing support network

Regular funded social events

Dress for your day policy

If you're an experienced RTA recovery professional looking to take the next step in a supportive, high-performing environment, I'd love to hear from you.

If interested please send an updated CV to or call Chris on (phone number removed)