Login to Apply

Service Technician – Belfast – £31,000 + Bonus + Excellent Benefits

Take your career to the next level with a market leading consumer brand at their Belfast operation. This is a customer facing, hands-on Service Technician role where quality, pride in workmanship and first class service really matter. You will be trusted to represent the brand in customers’ homes, carrying out professional repairs and leaving every customer confident they made the right choice.

Are you experienced in upholstery, furniture repair or hands-on technical work?

Are you comfortable working independently in customers’ homes?

Do you take pride in quality workmanship and customer satisfaction?

Are you confident using hand tools and working with fabric or leather materials?

What you NEED...

Experience in upholstery, furniture repair, joinery, fitting, automotive trim or a similar hands-on trade

Confidence working in customer homes and representing a brand professionally

Practical skills using tools such as staplers, cutters, sewing equipment and hand tools

Ability to diagnose faults, damage or wear and decide on the best repair solution

A strong eye for detail and commitment to high quality standards

Physically able to lift and manoeuvre furniture safely

Full UK driving licence

What you will get in return

Competitive basic salary with company bonus

Strong long-term career development and training opportunities

Generous staff discount and friends and family discount scheme

Access to high street and lifestyle discounts

Mental, physical and financial wellbeing support

Enhanced family leave benefits

Health and wellbeing schemes including private health checks

Life assurance and income protection

Holiday buy back scheme

Cycle to work scheme, share schemes and paid volunteer days

What you will be doing

Carrying out furniture repairs, adjustments and maintenance in customer homes, retail sites and distribution centres

Repairing and replacing coverings and internal components including fabric, leather, foam, frames, springs and mechanisms

Inspecting furniture to identify damage or defects and determining the most effective repair method

Communicating clearly with customers, explaining work carried out in a simple and reassuring way

Completing accurate job records including repairs completed, parts used and feedback

Working closely with customer care, retail and quality teams to deliver a seamless experience

Educating customers on furniture care to maximise longevity and appearance

Ensuring all work is completed safely and in line with company processes

Nice to Haves

1 to 3 years experience in upholstery or furniture repair

Background in automotive trim, upholstery, joinery or soft furnishings

Experience working in a field based or mobile service role

Company Profile

Our client is a well established, household name consumer brand known for quality, customer experience and investing in their people. They pride themselves on creating an inclusive, supportive culture where individuals are trusted, developed and given room to grow. This is a business that values craftsmanship, customer care and doing things properly.

If you are hands-on, customer focused and take pride in delivering quality work, this is an excellent opportunity to secure a stable, long-term role with a brand that genuinely looks after its people.

INDWIN

Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) />
Many Thanks