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JRRL is looking for a Human Resources Officer to join a friendly and busy HR team of a successful financial services client based in London. This is an excellent opportunity to work as part of an effective HR team delivering a comprehensive and professional service across the business. As the HR Officer, you will provide advice and guidance to managers on a range of company policies and procedures, including recruitment, training and routine employee relations matters such as performance and capability, absence, disciplinary and flexible working applications. 

You will also participate in a range of key HR activities including performance/salary and PRP reviews, ensuring they run smoothly and are completed within designated timescales, and you will take ownership for the end-to-end operational processes to support them.  You will also conduct Company Inductions and Exit Interviews.  

In addition, you will be involved in facilities, including health and safety.

Duties for the Human Resources Officer:

Deal with various HR queries across the business
Build strong business relationships through the provision of excellent service and support to line management on a wide range of HR issues
Advise line managers on policy and procedures ensuring consistency and compliance
Participate in the conduct of disciplinary/grievance investigations
Manage end to end recruitment campaigns with a focus on quality of hire and culture fit
Conduct interviews as part of the selection and exit processes, providing candidate feedback to managers and internal candidates as appropriate
Support the business in meeting CPD requirements including sourcing appropriate cost-effective development solutions
Design and write training material and deliver bespoke courses to meet the needs of the business
Source appropriate, cost-effective development solutions to meet needs identified with the corporate plan
Build and manage relationships with external providers, negotiating on contractual terms and ensuring the quality of service and cost effectiveness
Participate in developing departmental goals, objectives and systems and work proactively to continually improve the quality and timeliness of HR departmental processes
Use HRIS to access, input and compile data
Ensure employee records are maintained
Contribute to ongoing HR initiatives and projects as required
Assume other responsibilities as assigned by line manager/Senior HR Officer
Maintain knowledge of UK employment law and HR best practice
Travel to other offices as required
Person Specification for the Human Resources Officer:

CIPD qualified or equivalent
Able to demonstrate HR knowledge and experience
End to end recruitment experience across multiple levels and roles
Experience of using HRIS ideally Workday
Proven experience in handling basic ER cases
Good understanding of employment law
Understands the clients' business and develops a partnership approach to problem resolution
Displays confidence and assertiveness in discussions and the ability to influence decision making
Initiative to drive forward HR processes and shape new projects
Able to evidence the practice of a high level of confidentiality
Understands company and departmental objectives and priorities and works to meet them
The ability to effectively communicate in all forms at all levels within an organisation
Results orientated – able to focus on specific targets and demonstrate target achievement
Capable of producing high quality work in a flexible, fast paced environment
Demonstrates a ‘can do’ attitude
Remains positive despite difficulty, disappointment and when under pressure
Good computer skills in a Microsoft Windows environment
Builds rapport with colleagues
Is aware of personal development needs and raises issues with manager to help improve effectiveness.
Takes on board comments about development needs and is always willing to learn
This role is a full-time, permanent position. The salary range reflects the candidate's level of experience. The lower end of the band is suited for individuals who may require additional training to meet the role's requirements, while the higher end is for candidates who possess the exact skills and experience outlined above.

Hours: 9am to 5:15pm

Benefits: 24 days’ holiday, Life Assurance, Private Medical, Performance Related Bonus, Interest Free Season Ticket Loan