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Renewals Account Handler

Telford (Office-Based)
Monday–Friday | 37.5 hours per week
Up to £26,000 per annum + Bonus

A Sales Role Where You Don’t Have to Cold Call

If you’re a confident salesperson who enjoys building relationships rather than chasing cold leads, this could be the role for you.

We’re looking for a motivated and reliable sales professional to join our Renewals team. You’ll be speaking to existing customers about their upcoming renewals, handling objections, retaining business, and identifying opportunities to increase value — all within a structured, supportive environment.

No insurance experience? No problem. If you understand sales, targets, and how to influence a conversation — the company can teach you the rest.

What You’ll Be Doing

Proactively contacting existing customers ahead of renewal
Retaining customers and achieving renewal targets
Handling objections confidently and professionally
Identifying cross-sell and upsell opportunities
Providing clear and accurate product information
Negotiating within agreed authority levels
Completing documentation accurately and compliantly
Working towards income and retention KPIs
What We’re Looking For

Proven sales experience (essential) – telesales, telemarketing, account management or similar
Comfortable working to targets and KPIs
Strong objection-handling and negotiation skills
Excellent telephone manner and communication skills
High attention to detail
Reliable, committed individuals with a stable work history
GCSE Grade C/4 or above in Maths and English (or equivalent)
Confident IT and system skills
We particularly welcome applications from candidates who demonstrate loyalty and longevity in previous roles — we value commitment and team stability.

What’s in It for You?

Salary up to £26,000 per annum
Performance-based bonus
Monday–Friday hours
Warm customer base — no cold calling
Full training provided
Supportive team environment

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included