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Portfolio Credit Control are currently partnered with a well established and reputable professional services business who are consistently growing and continuously developing its employees, with continued growth and a high-profile account to manage there is a specific need in the Credit Control team for an experienced German speaking Credit Control professional.

Key Responsibilities

Conduct regular face-to-face meetings with stakeholders regarding their debt portfolios
Monitor queries and disputes, ensure the appropriate escalation
Ensure consistent application of the firm's debt provisioning policy
Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are properly returned, applied or cleared
Ensure that there are minimal unallocated cash receipts
Review and analyse aged debt against defined metrics
Actively chase all overdue debt within the allotted portfolio and update Partners/Managers as appropriate
Maintain accurate and up to date client notes following conversations with clients.
Prepare daily / weekly / monthly summary reports
Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate
Where necessary, engage and manage the process of debts that need to go legal
Ensure that bills raised are sent out to clients in a timely manner
Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation
Ongoing liaison with other credit controllers across the Firm as required (including attending monthly conference calls)
Ensure that credit notes are processed correctly, monitoring reasons for credit notes being raised
Provide client base with monthly statements of account as appropriate
Prepare manual excel template statements when required
Produce copy bills or summary backup if required for clients

INDCC

49793BR