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Job Opportunity: Homes for Ukraine - Visiting Officer (Housing)

Location: Civic Centre, SM4 5DX
Hours: 35 hours per week | Monday to Friday
Start: ASAP
Hybrid Working: Office attendance required 3 days per week
Rate: £21.20 per hour (Umbrella)

We are seeking a compassionate and organised Visiting Officer to support the Homes for Ukraine scheme, a vital programme helping Ukrainian refugees find safety and stability in the UK.

This is a highly rewarding outreach-based role that involves visiting sponsor households, assessing property suitability, supporting both hosts and guests through their journey, and ensuring the smooth delivery of all required checks, payments, and follow-up care.

Key Responsibilities:

Carry out property checks to ensure sponsor homes meet housing standards

Check and record necessary documents, including identity and tenancy verification for DBS processing

Conduct welfare visits before and after guest arrivals and issue payment vouchers

Maintain accurate and confidential records of visits, queries, and financial transactions

Identify and report safeguarding concerns

Provide ongoing advice and support to sponsors and guests throughout their placement

Liaise with voluntary organisations and represent the scheme at community events

Work closely with colleagues and maintain compliance with government and local procedures

What We're Looking For:

Experience in housing, social care, or a community-based outreach role

Strong interpersonal and organisational skills

Ability to work independently and manage sensitive situations with care

Knowledge of safeguarding practices and data protection compliance

Flexible availability, including occasional evenings or weekends if needed

Why Apply?

Play a vital role in supporting vulnerable individuals affected by conflict

Work in a varied, community-focused position

Join a supportive and dedicated team environment

Flexible working structure with in-office collaboration 3 days a week

If you're passionate about making a real difference and have the experience to support vulnerable communities, we'd love to hear from you