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A luxury spa based in the heart of London are looking for an exceptional Front of House professional. They are seeking a full time, hardworking and approachable person. If you are energetic, motivated, looking to learn more and grow in the industry you will go very far. The ideal candidate has a warm personality, team-oriented, organised with a focus on attention to detail, and impeccable customer service. If you would like to be part of a dynamic team, treating clients with the highest level of care and service, this is the job for you!

Requirements:

* Proven work experience as a Receptionist, Front Office Representative or similar role.

* Minimum 2 years’ experience in beauty/spa industry.

* Excellent organisational skills with a great attention to detail.

* Strong multitasking and time-management skills, with the ability to prioritise tasks.

Responsibilities include:

* Meet and greet clients.

* Booking appointments.

* Ensuring a high standard of hygiene throughout the spa.

* Coordinating and managing the diary.

* Ensure all the client’s needs are met while visiting the spa to deliver 5-star customer service.

* Record keeping for client’s database.

* Ad hoc receptionist and administrative tasks.

* Cashiering and sale of products