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Job Title: Front of House Assistant

Job Location: Sandown Park

Reporting to: Front of House Manager

Place in Organisation: Operations Team

Salary: Competitive + Performance Bonus + Benefits

Hours: Full time (flexible, incl. evenings & weekends)

MAIN PURPOSE OF JOB

An iconic motorsport venue is seeking a dynamic and customer-focused Front of House Assistant to cover reception and catering operations at Daytona Sandown Park. This is a hands-on role responsible for delivering exceptional customer service, and ensuring high standards of presentation, sales performance, and operational efficiency.

Key Responsibilities:

* Meeting & greeting customers promptly upon arrival

* Provide friendly and first-class customer service

* Sign in drivers to their scheduled events, issuing race uniform and assisting with any other requirements

* Upsell and cross-sell Race events and merchandise to ensure that sales and individual targets are met

* Manage phone, email and face-to-face enquiries effectively

* Ensure all Front of House and customer facing areas are always maintained and well presented

* Provide administrative support to the Venue Management team

What We’re Looking For:

* Hospitality or venue-based FOH experience

* Strong communicator

* Commercial mindset with sales experience

* High energy and thrives in a fast-paced environment

* Confident using Excel & Word for basic reporting

* Flexible across all 7 days of operation

Why Daytona?

Be part of a leading motorsport venue offering unforgettable customer experiences and a passionate, fast-moving team environment.

Ref: FOHMSP