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The role will provide additional support to cope with demand.
The successful candidate will be answering and triaging telephone calls. Daily cover of reception drop ins - scanning of the documents and adding to correct files, triaging email inboxes, database work, telephone payments, providing support to Local Land Charges
The service uses a number of IT packages so it is important that all applicants are comfortable with this.
Training is provided but the candidate must be competent users of IT packages. Confidence and experience of dealing with difficult customers is required as the service customers can be challenging.
The role will be office based.
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