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Operations Manager, 32-33K. Adventure Tour Operator are looking for a new Operations Manager to manage the operations of their tours. This an award-winning company with an excellent reputation and a very exciting product portfolio.

Operations Manager Responsibilities:

Manage the operations of escorted tours

Negotiate with ground-handlers to contract various services for tours

Handle operational and crisis issues if they occur.

Liaison with partners at destinations confirming allocations and booking services

Creation of all client’s literature and support with visa processes

Maintenance of safety and quality standards

Prepare and support Tour Leaders

Provide DMC’s with post tour feedback

Help to develop touring programme

Collaborate with the sales and product teams.

Have responsibility of the emergency phone on a rota basis

Work with the Sustainability Manager to manage carbon footprints and to source social and environmental projects

Operations Manager Experience Required:

Experience in experiential tour operations

Preference to candidates with experience in logistics and operations, however candidates from rounded tailormade travel sales roles may be considered dependent on experience

Personal global travel experience - enormously beneficial

Operations Manager Additional Info:

Mon – Fri, 9 – 5.30pm

25 days annual leave per year

2 office days per month – London

Emergency phone 6 weeks of the year.

Volunteering days on full pay

If you would like to apply for this Operations Manager role please apply to this advert, send your CV to  or call Mark on (phone number removed)