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Job Description:

We are looking for an experienced Transport / Pallet Network Planner for our Haulage company client based in Barking.

The ideal candidate will thrive in a high-paced setting, exhibit strong communication abilities, have a professional and courteous telephone manner, deliver exceptional customer service, and be highly skilled in using all Microsoft Office applications.

* Deliver prompt, efficient, and professional support in managing all incoming and outgoing calls involving customers, drivers, and depots

* Effectively handle inquiries and resolve issues via both phone and email in a timely and thorough manner

* Accurately input job details into custom-built IT systems

* Ensure compliance with company policies as well as relevant legal and regulatory requirements to support smooth business operations

* Organise and oversee delivery and collection schedules

* Carry out end-of-day tasks, including driver debriefs, shift handovers, and briefing night staff

Monday - Friday 10:00 AM to 8:00 PM (10-hour shifts)

* Casual dress

* Company pension

* On-site parking

* Private medical insurance

* 20 days of annual leave, in addition to all Bank Holidays

Start date is in January however if available immediately the right candidate can be taken on sooner (December)