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Quality Assurance Manager (Technical Coordinator)
Location: Droitwich, WR9
Salary: £42,000–£46,000 DOE + up to 10% bonus
Hours: Monday to Friday, 40 hours per week

Are you passionate about quality and continuous improvement? We’re looking for a driven Quality Assurance Manager to join our team at a well-established food manufacturing site in Droitwich. This permanent role offers an exciting opportunity to lead quality systems, support operational excellence, and help shape the future of our quality culture.

The Role:

You will oversee the site’s Quality Management System (QMS), ensuring compliance with internal standards and external audits while driving continuous improvement across the operation. You'll act as a key player in quality leadership, laboratory management, audit readiness, and supplier/customer relations.

Key Responsibilities:

Lead and manage the site QMS to support operational and product excellence

Identify and deliver CI (Continuous Improvement) initiatives across the site

Manage laboratory and quality control processes

Own internal and external audit processes, including BRC compliance

Support operations teams with training and process confirmation

Ensure timely and accurate quality reporting (Quality Index, monthly KPIs)

Foster a proactive approach to identifying and eliminating waste

Collaborate across teams to ensure shared quality objectives

Maintain robust supplier and customer quality relationships

What We’re Looking For:

Experience in a similar role (e.g., QA Manager or Technical Coordinator)

Knowledge of food manufacturing quality systems and retailer codes of practice

Advanced food hygiene and strong understanding of microbiolog

What’s in it for You:

Competitive salary (£42,000–£46,000 depending on experience)

Up to 10% annual bonus

33 days holiday (inclusive of bank holidays)

Life assurance (4x salary)

Excellent training and development opportunities

Access to over 800 employee discounts (retail, groceries, holidays, and more)

Free onsite secure parking

Be part of a supportive and collaborative team where your contribution matters