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Exciting Opportunity for an Administrative Officer at Westminster Magistrate's Court
Full-Time | Temporary 6 month assignment
Location: Westminster Magistrate's Court & City of London Magistrates
Hourly Rate: £14.75 (inclusive of holiday pay and pension scheme)
Hours: Monday to Friday, 8:30 AM - 4:30 PM (37 hours per week)
Agency: Brook Street, recruiting on behalf of HM Courts & Tribunals Service (HMCTS), an agency of the Ministry of Justice

Are you an organised and reliable individual with a passion for public service? We are currently recruiting for a dedicated Admin Officer to join the Customer Services Department at Westminster Magistrate's Court. This is a vital role supporting the effective functioning of court services.

Key Responsibilities:

You will work across both administrative and public-facing duties, including:

Customer Service & Court Support (List Caller duties):

Prepare courtrooms and daily court lists

Greet and check in defendants, solicitors, and other court users

Manage and distribute court files and paperwork

Escort and swear in witnesses, interpreters, and police officers

Respond to public enquiries in the courthouse

Support a range of stakeholders including Clerks, Probation Services, Police Liaison Officers, and Drug Workers
Please note: This role requires occasional public speaking within the courtroom.

Administrative Duties:

Handle enquiries at the public counter and over the phone

Input data from CITM trial forms into internal databases

Book ad-hoc court interpreters and manage their timesheet data

General administrative tasks to support the Customer Services team

Skills & Requirements:

Strong administrative and organisational skills

experience working in a public facing environment is essential
Confident using Microsoft Excel and general IT systems

Excellent verbal and written communication

Comfortable working independently and taking initiative

A professional, positive attitude and a team player

Additional Information:

This role is strictly on-site; remote work is not available

Full training will be provided

A Basic DBS check is required prior to starting (Brook Street will arrange this)

All successful candidates will be subject to security clearance, which may take 2-3 weeks

Please apply online or contact Basheer at Basheer .Dawoud @ brookstreet. co .uk. Please remember to include your mobile telephone number, CV and the role you are applying for

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group