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A leading fresh produce business is seeking a Key Account Manager to play a pivotal role in driving mutual growth with major customer accounts. This position offers the opportunity to take ownership of strategic relationships, lead cross-functional collaboration, and deliver profitable growth opportunities while developing strong partnerships with retail clients.
This role sits at the heart of the company’s growth strategy, consolidating initiatives across a vertically integrated business and enhancing service delivery to key customers.
Key Responsibilities:
* Account Management: Build and maintain strong relationships with key accounts, ensuring customer satisfaction and loyalty.
* Sales Growth: Develop and execute strategic sales plans, identify and capture new business opportunities, and manage the tender process to deliver profitable growth.
* Customer Insights: Analyse customer needs, market trends, and competitive dynamics to provide data-driven solutions and become a trusted insights partner.
* Negotiation: Lead contract and pricing negotiations to deliver win–win outcomes.
* Collaboration: Work closely with internal teams across commercial, production, technical, and sustainability functions to ensure seamless delivery and maximise value from customer partnerships.
* Reporting: Monitor and report on account performance, sales activity, and market trends to senior management.
About You:
The ideal candidate will have:
* A proven track record in key account management, ideally within fresh produce or FMCG (minimum five years’ experience).
* Expertise in managing budgets and trade revenue to deliver strong ROI.
* Excellent negotiation, relationship management, and communication skills.
* Advanced IT skills, including Excel, PowerPoint, and planning software.
* A flexible approach to work, including willingness to travel extensively to visit suppliers and cover occasional weekend requirements.
* A clean UK/EU driving licence.
Personal Qualities:
* Commercially savvy with a solutions-oriented mindset.
* Able to thrive in a fast-changing business and regulatory environment.
* Strong collaborator and influencer, comfortable working with multiple stakeholders across departments.
Why Join:
This is an exciting opportunity to become a key player in a growing, innovative business, helping to shape commercial strategy, strengthen customer partnerships, and deliver meaningful results. The successful candidate will enjoy a high level of visibility and responsibility, with opportunities to make a direct impact on the company’s growth trajectory.
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