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Your new company
A growing and well-respected construction service provider is expanding its team and seeking a highly organised and proactive administrator to support its busy operations. With a strong reputation for delivering reliable, high-quality solutions across both residential and commercial sectors, the company prides itself on its collaborative culture, customer-first approach, and commitment to excellence. This is a fantastic opportunity to join a close-knit team where your contributions will directly impact the smooth running of daily operations and the continued success of a trusted business.
Your new role
As an integral part of the administration team, you'll be responsible for ensuring the seamless coordination of field operations and client communications. Your day-to-day duties will include:

Scheduling and managing daily appointments for engineers across multiple locations
Monitoring compliance deadlines and sending timely service reminders
Updating internal systems and spreadsheets to track progress and job status
Communicating effectively with engineers, clients, and internal teams
Ordering parts and materials required for servicing and repairs
Supporting satisfaction survey data collection and reporting
Handling queries and complaints with professionalism and empathy
Assisting the wider admin team with general office duties as neededWhat you'll need to succeed

Proven experience in a fast-paced administrative role
Exceptional organisational skills and attention to detail
Strong written and verbal communication abilities
Confidence managing multiple priorities under pressure
Proficiency in Microsoft Office and general IT systemsWhat you'll get in return

Competitive company pension scheme
Supportive and friendly team environment
Free on-site parking
25 days annual leave plus bank holidays
Flexible working hoursWhat you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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