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Position: Registered Care Manager

Location: Cannock

Pay: £35k per annum

About the Role

Claire at Amber Mace is recruiting for an experienced and passionate Registered Care Manager to lead a well-established domiciliary care service dedicated to supporting individuals in their own homes. This is a fantastic opportunity for a dynamic, motivated, and compassionate leader who thrives in a fast-paced environment and is committed to delivering the highest standards of care.

As the Registered Care Manager, you’ll be responsible for the smooth and compliant running of the branch, inspiring your team, ensuring quality standards are consistently met, and driving the continued growth and success of the service.

Why You’ll Love This Role

Supportive Culture: Work in an inclusive environment where your leadership and ideas are valued.
Career Progression: Ongoing professional development and clear opportunities to advance within a growing organisation.
Recognition & Rewards: Be celebrated for your hard work through staff awards and recognition schemes.
Employee Wellbeing: Access to a dedicated wellbeing support service and employee assistance programme.
Financial Benefits: Mileage allowance, pension scheme, and weekly pay.
Perks: Blue Light Card reimbursement offering discounts across major retailers and brands.
Make an Impact: Lead a team that makes a genuine difference to the lives of people in your community every single day.
Key Responsibilities

Leadership & Compliance: Hold CQC registration for the service and ensure full compliance with CQC regulations and best practice standards.
Branch Management: Oversee day-to-day operations, ensuring efficient and effective service delivery while maintaining profitability and compliance.
Staff Management: Recruit, train, supervise, and support care teams to uphold high standards of performance and care.
Quality Assurance: Implement quality monitoring systems and lead service improvement initiatives to deliver outstanding care outcomes.
Customer Experience: Maintain excellent communication with service users, their families, and external professionals to ensure person-centred care at all times.
Operational Oversight: Manage rotas, monitor performance, investigate complaints, and ensure all records and reports are completed accurately.
Business Development: Identify opportunities for service growth and build strong partnerships with local authorities, commissioners, and other stakeholders.
Emergency Support: Provide on-call support and deliver hands-on care in exceptional circumstances to maintain service continuity.
What We’re Looking For

Experienced Leader: Proven management or supervisory experience within domiciliary or residential care.
Qualified Professional: NVQ/QCF Level 3 in Health & Social Care (essential); Level 5 in Leadership & Management (desirable or working towards).
Strong Organiser: Excellent planning, rota management, and multitasking skills.
Inspiring Manager: Confident in motivating and developing staff to achieve service excellence.
Flexible & Reliable: Willingness to work flexibly, including on-call duties and occasional weekends.
Compliant & Safe: In-depth understanding of CQC requirements, safeguarding, and health & safety standards.
Driver: Full UK driving licence, access to a vehicle, and business insurance are required.
For more information call Claire at Amber Mace on (phone number removed) or email your cv to (url removed)