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Operations Manager – Industrial Cleaning (Facilities Management)

? Location: Belfast
? Salary: £55,000 + benefits
? Hours: Full-time, permanent
? Sector: Soft Services / Industrial Cleaning / Facilities Management

About the Role

We’re seeking an experienced Operations Manager from a facilities management or industrial cleaning background to oversee the delivery of cleaning services across a large industrial site in Belfast.

You’ll be responsible for ensuring service excellence, driving performance standards, maintaining client satisfaction, and leading a team delivering high-quality soft services within a busy, safety-critical environment.

Key Responsibilities

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Lead and manage daily operations for cleaning and soft services across a large industrial or manufacturing site.

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Oversee site-based cleaning teams, ensuring consistent delivery of high standards.

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Maintain strong client relationships, acting as the key point of contact for all operational matters.

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Develop and implement cleaning schedules, risk assessments, and compliance processes in line with H&S requirements.

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Drive efficiency, quality, and continuous improvement initiatives across the site.

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Manage budgets, staffing levels, and performance targets effectively.

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Support mobilisation and transition of new contracts or service changes when required.

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Ensure full compliance with company, client, and regulatory standards.

About You

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Proven experience as an Operations Manager, Site Manager, or Contract Manager within Facilities Management, Industrial Cleaning, or Manufacturing Environments.

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Strong leadership and people management skills, with experience overseeing large or multi-site teams.

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Sound understanding of health & safety and quality management systems.

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Commercial awareness with experience managing budgets and KPIs.

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Excellent communication and client relationship skills.

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Flexible, proactive, and able to thrive in a fast-paced industrial setting.

Desirable Experience

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Previous experience managing cleaning operations in factories, manufacturing plants, or other industrial environments.

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IOSH or NEBOSH qualification.

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BICSc or similar cleaning industry accreditation.

What’s on Offer

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Competitive salary up to £55,000

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Company benefits package

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Opportunity to lead operations within a prestigious industrial site

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Excellent career progression within a growing FM business