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Hospitality Manager – Within a Care Home 
Salary: £30,000 per annum
Location: Brooke, Norfolk
Hours: Full-time, permanent

Are you an experienced hospitality professional with a passion for delivering exceptional service and creating a warm, welcoming environment? We’re recruiting on behalf of a well-respected nursing home in Brook, Norfolk who are seeking a Hospitality Manager to lead their front-of-house and housekeeping teams, ensuring residents and visitors experience the highest standards of comfort and care.

The Role: As the Hospitality Manager, you’ll take ownership of the home’s hospitality experience — from dining and housekeeping to customer service and presentation. You’ll be responsible for ensuring the home feels like a true “home-from-home” for residents, their families, and guests.

Your day-to-day will include:

Leading and motivating housekeeping, catering, and hospitality staff
Maintaining exceptional standards of cleanliness, presentation, and service
Working closely with the Home Manager and clinical team to enhance resident experience
Managing rotas, budgets, and stock control for hospitality services
Overseeing dining experiences and supporting special events within the home
Ensuring compliance with health, safety, and hygiene standardsAbout You: We’re looking for a people-focused leader with a strong background in hospitality, ideally within a care home, hotel, or similar customer service environment. You’ll be approachable, organised, and committed to delivering five-star service every day.
You should have:

Previous management experience in hospitality or facilities
Excellent communication and leadership skills
A keen eye for detail and high standards of presentation
The ability to work flexibly and manage a diverse team
Genuine passion for improving the daily lives of othersWhat’s on Offer:
£30,000 annual salary
Supportive management and training opportunities
A rewarding role within a caring and people-focused environment
Career development opportunities within the care sectorIf you’re ready to bring your hospitality expertise into a rewarding care setting, we’d love to hear from you.
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy