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Are you a seasoned Property Manager based in London with a passion for excellence and a knack for overseeing large residential portfolios? Our esteemed client, a high-end Property Management firm, is in search of a highly skilled and experienced professional to manage an extensive portfolio of residential properties, including several blocks of flats.

This role offers the chance to work with a prestigious company that values expertise, dedication, and a proactive approach. The successful candidate will enjoy a dynamic work environment, opportunities for professional growth, and the satisfaction of maintaining high standards in property management.

Key Responsibilities:
- Oversee all building management operations, ensuring compliance with health, safety, and statutory regulations.
- Investigate and respond to escalated tenant complaints, while leading a team of customer service administrators to resolve issues efficiently and professionally.
- Review and action various risk assessments (FRA, LRA, HSRA), ensuring risks are identified and mitigated, and appoint qualified contractors for corrective works.
- Manage void repairs, ensuring vacant units are maintained and prepared for new tenant check-ins.
- Control budgets for property repairs and maintenance, ensuring expenditures remain within approved limits.
- Conduct regular property inspections, promptly addressing maintenance issues.

Qualifications and Experience:

Essential:
- Minimum of 3 years’ experience in a property management role, specifically managing a large residential portfolio.
- Strong understanding and demonstrable competence in building management, including maintenance, repairs, and building systems.
- Ability to handle urgent issues and emergencies effectively.
- Proven expertise in delivering exceptional customer service and maintaining strong tenant relationships.
- In-depth knowledge of health and safety regulations, building compliance, and risk management in line with PAS 8673:2022.
- Experience managing high-rise residential properties and working knowledge of the Building Safety Act 2022.
- A proactive and organised approach with the ability to prioritise tasks and manage a busy workload.
- Proficiency in Microsoft Office.

Desirable:
- Relevant property management qualifications (e.g., ARLA, TPI, NEBOSH, RICS).
- Knowledge of property management software and systems: Rightmove, On the Market, Zoopla, Arthur, Fixflo.
- Experience in managing a team.

This role is perfect for a dedicated Property Manager looking to make a significant impact within a reputable firm. If you possess the required skills and experience, this could be the next step in your professional journey