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General Office Administrator (Two Positions Available)

Location: Cranleigh, Surrey, United Kingdom

Job Overview

We are seeking two friendly, motivated, and adaptable General Office Administrators to provide high-quality clerical and administrative support for our specialist school and college. This is a key role in the smooth running of the school office, requiring a proactive, "hands-on" approach.

The Trust supports students aged 5-19 with complex learning disabilities and severe social communication and behavioural issues.

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Contract 1 (42 Weeks): Term Time + 15 Days. Actual salary: £22,767 - £24,184 per year.

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Contract 2 (52 Weeks): Year-Round. Actual salary: £24,562 - £26,090 per year.

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Hours: Full-time, 37.5 paid hours per week (8:30 am - 4:30 pm), Monday to Friday.

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Bonus: An additional £1,000 Retention Bonus is offered.

Key Responsibilities

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Provide high-level administrative support to the school leadership team and staff.

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Manage and update school records, utilizing SIMS (School Information Management System) or a similar platform.

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Handle all general inquiries, including answering phone calls and emails from parents and visitors.

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Assist with the preparation of reports, letters, and communications.

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Accurately record comprehensive notes during Annual Review meetings to support students' EHCPs.

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Manage student data, admissions, and attendance records.

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Organise meetings, appointments, and events.

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Provide cover for the school Receptionist on the front desk when required.

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For the 52-week position only: Provide administrative support for the admissions process and the fundraising team.

Required Skills and Experience

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Experience: Proven experience in an administrative role is necessary; experience within an educational setting is advantageous but not essential.

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Technical Skills: Familiarity with SIMS or a strong willingness to quickly learn a new system.

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Communication: Excellent communication skills with a friendly, confident, and professional attitude. Must be confident communicating with staff, external agencies, and prospective parents, and have empathy for the needs of our students.

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Qualities: A reliable team player who is flexible, enthusiastic, and possesses strong organisational skills.

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Resilience: Must possess the physical, mental, and emotional resilience required for this specialist setting.

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Transport: Own transport is desirable due to the rural location.

Benefits and Support

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£1,000 Retention Bonus: Paid across the first 18 months of employment.

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Paid Holiday: 25 days holiday plus public holidays paid.

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Wellbeing Package: Life insurance and Medical Cashplan, plus access to a 24/7 Employee Assistance Service (counselling and professional support).

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On-site Perks: Free hot lunch during term time, provided by our in-house catering team.

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Development: Annual performance-related pay progression, 1:1 mentoring, and CPD training.

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Mandatory Training: Full Safeguarding and Team Teach positive behaviour support training provided as part of your induction.

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Transport: Ample free car parking on-site