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A local authority is currently recruiting for a dedicated and organised Housing Assistant to support their busy Area Housing Team. This is a full-time, on-site role offering the opportunity to make a real impact within a fast-paced and resident-focused housing environment.

This post is ideal for someone with strong administrative skills and a genuine interest in housing services who is looking to gain hands-on experience in the public sector.

Key Responsibilities:

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Provide frontline support to residents on a wide range of housing matters including rent enquiries, tenancy issues, transfers, empty homes, and more.

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Offer accurate and timely advice, signposting, and making referrals where necessary.

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Assist with administrative tasks, routine correspondence, and case preparation in support of the Housing Officers and Team Leader.

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Manage internal diaries, arrange meetings and room bookings, and support senior staff with their scheduling needs.

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Monitor shared inboxes and ensure incoming queries are handled efficiently and appropriately.

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Support the processing of Right to Buy, housing references, transfer requests, and building society enquiries.

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Coordinate temporary accommodation placements as required.

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Process invoices and support the team with general finance administration tasks.

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Take minutes at meetings and distribute them in a timely and accurate manner.

What We're Looking For:

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Previous experience in an administrative or housing-related role, preferably within a local authority setting.

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Confident communication and interpersonal skills – both written and verbal.

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Excellent organisational skills and the ability to manage multiple tasks and priorities.

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Strong IT skills including use of MS Office and internal systems.

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A customer-focused approach with the ability to respond professionally to queries and concerns.

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Ability to work independently while also contributing to a collaborative team environment.

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A flexible, proactive, and solutions-focused mindset.

If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd