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Job Title: Customer Service Advisor - Housing

Location: Gateshead

Pay Rate: £15 Umbrella P/H

Job Type: Full Time Contract - Office Based

The Role

To be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standards
To accurately process and reconcile income in line with the Council's financial guidelines and regulations
To accurately store, access and maintain electronic and manual records, ensuring information held is correct and processed in compliance with GDPR (General Data Protection Regulations

The Candidate

Working in a customer service environment
5 GCSE's or equivalent at Grade C (4 or above) or above including Maths and English) or relevant experience
Effective ICT Skills - including Microsoft Office PackagesHow to apply

Please submit your application via the contract details provided and you will be contracted with further inofrmation about this opportunity or email your CV to me directly; or call me on (phone number removed)