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Job Title: Operations Supervisor
Location: Belfast
Hours: 40 hours per week – 5 × 8-hour shifts, including some bank/public holidays
Salary: £33,000 per annum

About your new company

A well-established and expanding cash transaction management business with a strong presence across the UK and Ireland. The company prides itself on operational excellence, high security standards, and continuous investment in people, systems, and accreditations. Due to ongoing growth, they are now seeking an Operations Supervisor to support the continued expansion of their Belfast operation.

About your new Operations Supervisor role

Working within a fast-paced environment, you will be a key member of the management team, responsible for the day-to-day running of Branch Operations, including the Secure Area.
Key responsibilities include:
 
Managing daily branch and secure-area operations
Processing containers into and out of the department
Employee rostering and weekly updates to the TMS system
Route planning and route optimisation
Briefing and debriefing drivers
Dispatch management of approximately 40 drivers
Fleet planning, vehicle utilisation, and downtime scheduling
Ensuring on-time deliveries and collections within strict time windows
Managing ad-hoc and seasonal collection schedules
Activity-based planning aligned to customer demand
Monitoring transport efficiencies and fuel KPIs
Controlling telematics and in-house fuel monitoring systems
Managing suppliers to control operational costs
Line management of drivers including performance reviews, recruitment, and HR processes
Ensuring legal compliance with Operator’s Licence requirements
Maintaining fleet legality, safety, and maintenance standards
Upholding the highest standards of security, health, and safety
Producing reports and maintaining full audit trails
A full paid induction and on-the-job training programme will be provided.
The successful Operations Supervisor will require
 
Strong attention to detail
Experience using Microsoft Office packages
Proven Health & Safety management knowledge
Experience in routing and fleet management
Proven leadership and team management skills
Ability to work under pressure and on own initiative
Excellent communication and organisational skills
Full 5-year checkable employment or academic history

Personal attributes for the Operations Supervisor
 
Reliable, flexible, and a strong team player
Excellent verbal, written, and numerical skills
Observant, vigilant, and security conscious
Ability to manage multiple tasks with minimal supervision
Strong workload planning and prioritisation skills
Open to varied working practices
What’s on offer
 
£33,000 annual salary
20 days holiday plus 8 statutory/bank holidays
Company pension scheme after 3 months
Paid training and induction
Excellent career progression opportunities within a growing business
Security checks

Successful candidates will be required to complete:
 
Up to 5-year employment history verification
Adverse financial credit check
Criminal record check
If you are interested in discussing this opportunity or would like to find out more about the role in general please give me a call on (phone number removed) or send your up to date CV to (url removed)