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Sue Ross Recruitment are seeking a Facilities Assistant to join a leading global professional services firm with offices in Sheffield. The firm operates internationally with a strong presence across 80+ offices in over 45 countries. With a future-focused approach and commitment to embracing emerging technologies such as generative AI, the firm prioritises innovation, collaboration, and long-term client and employee success.

The primary purpose of the facilities assistant role is to support the effective delivery of day-to-day facilities services. This is a hands-on role involving general maintenance, front-of-house services, and basic health and safety responsibilities.

Main Responsibilities

* Deliver high-quality facilities support to ensure an excellent experience for clients and staff

* Monitor shared Facilities Helpdesk inbox, responding to queries promptly

* Understand and help achieve service delivery targets (SLAs and KPIs)

* Liaise with and oversee contractors, monitoring progress of onsite work

* Perform basic maintenance and fabric tasks (e.g., desk moves, tap temperature checks, outlet flushing)

* Maintain a safe office environment by proactively identifying and reporting issues

* Support emergency procedures and participate in annual evacuation drills

* Stay informed of current health and safety legislation and internal policies

* Assist with meeting room setups and daily AV equipment checks

* Provide front-of-house support, including greeting visitors and managing access passes

* Adhere to all building security procedures

The ideal candidate will possess a hands-on, practical approach to problem-solving, whilst having the ability to be proactive and and take initiative when coordinating tasks. You must be comfortable working with various internal and external stakeholders and have flexibility to support out-of-hours work when required.

In return, the firm offers a competitive and flexible benefits packages designed to support individual needs and future planning. This includes, generous performance-related bonus schemes, private medical insurance and increased annual leave with service.

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment